Contact us

Find phone numbers and contact information for the Birmingham VA Health Care System for frequently requested services like patient advocates, medical records, billing and insurance, and more.

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Phone directory and mailing address

Find phone numbers for many of the administrative and program offices at VA Birmingham health care.

Mailing address

Birmingham VA Health Care System
700 South 19th Street
Birmingham, AL 35233

Main phone numbers

Local: 205-933-8101
Toll-free: 866-487-4243

To use TeleType for the Deaf (TTY) services: dial 711

A – F

Appointments

Audiology

Automated Prescription Refill Line

Billing and Insurance

COVID-19 Vaccines

Canteen

Cardiology

Cardiovascular Care (Open Heart)

Careers

Human Resources Management Service

Chaplain Service

Compensation and Pension

Dental

Eligibility

Emergency Room

*Please call 911 for an emergency*

Former Prisoners of War Advocate

G – M

Geriatric Center

Geriatric Research, Education, and Clinical Center (GRECC)

Lost and Found

Medical Subspecialty Care

Mental Health

N – Z

News Media/Public Affairs

Optometry

Palliative Care

Patient Advocates

Patient Location

Pharmacy

Police Service

Post Traumatic Stress Disorder (PTSD)

Primary Care

Release of Information

Research

Retail Store

Social Work

Spinal Cord Injury (SCI)

Substance Abuse Treatment Program (SATP)

Surgical Specialties

Telephone Care Program (TCP)

VA Teacher Ambassador Program

Visual Impairment Services Team (VIST)

Voluntary Service

Media and press

The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the Birmingham VA Health Care System.

After hours or on weekends, call the operator at 205-933-8101 and ask for the administrator on duty.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law.

Submit a request to:

Mail:

Birmingham VA Health Care System
Business Office
Release of Information
700 South 19th Street
Birmingham, AL 35233

For questions about your medical records request to BVAHCS

Phone: 205-933-8101, ext. 336238

Additional FOIA request information

• Review VA’s requirements for a FOIA request, including sample requests.
• See the VA FOIA Library, which publishes commonly requested records.
• If you don’t know where the records you are requesting are maintained, submit your request to vacofoiaservice@va.gov instead of VA Birmingham.

Report an issue

Give us website feedback

To report a technical issue or give us feedback about this website, email our web team at PublicAffairsStaff@va.gov

Report suspected fraud or mismanagement

Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Mail:
VA Inspector General Hotline (53e)
810 Vermont Ave. NW
Washington, DC 20420

Report patient care or safety issues

If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. If management did not address or resolve your concerns, contact the Joint Commission.

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 6018

Last updated: March 29, 2024